Is Magic Jack A Scam?
There are so many innovative and revolutionary products which turn out to be scams these days, that people started to develop the perception that if something seems too good to be true, probably it’s just another scam. One of the latest inventions that generated a lot of waves in the specialty media is Magic Jack, the small VoIP gizmo which can turn a computer into a phone, allowing the owner to make free calls inside the US and Canada.
At $40 for the device and for one year of free calls, many people bought the Magic Jack, hoping to save a lot of money on their phone bills. Although there were many satisfied customers, as always, there were lots of voices who claimed Magic Jack was nothing else but a scam, a worthless device, and that they have returned it in order to get their money back. A simple search on the internet reveals so many contradictory opinions that one would have a hard time in deciding whether or not to buy the Magic Jack. Nonetheless, the latest promotional offer from Magic Jack is a 30 days free trial period, so everybody can see how well this service works for them. There were complaints that the Magic Jack software slows down the computer up to making it useless for any other application needed to run in parallel with Magic Jack. However, those persons never communicated their computers specifications in their comments or reviews published on the internet. This is why the free trial is more than welcome for all potential customers who fear it may be a scam.
Some other persons claimed the free customer service couldn’t be contacted, no matter how hard they had tried. That’s possible, but this is happening with lots of well-established telephony companies as well. Besides, Magic Jack is still new, and its huge success could have been generating some staff shortage on short term.
Others were unhappy that Magic Jack doesn’t work with their computer shut down. Since on the Magic Jack website it’s clearly mentioned that only voicemail and call forwarding will work if the computer is shut down or disconnected, this doesn’t make it a scam. A scam is a product or service which doesn’t live up to their initial promise made to potential customers before their purchase. Therefore, before calling Magic Jack a scam, try to evaluate if they really broke their promises or you’re suffering from a common troubleshooting issue that can be easily fixed.